Please join us for our Spring 2013 Professional Edge Breakfast Series!
All events are free and located at the KU Edwards Campus, BEST Building Conference Center, 12600 Quivira Road, Overland Park, Kan., 66213. Coffee & pastries will be provided at 7:30 a.m. Workshops begin promptly at 8 a.m.
RSVP NOW! 913.897.8400
Wednesday, April 3
Engaging Citizens in Performance Management and Budget Prioritization
Dr. Alfred T. Ho, associate professor, School of Public Affairs and Administration
For the past few decades, performance management has been pursued by many local governments as a technical managerial tool. However, to deal with the challenge of “doing more with less” or “doing less with less,” officials need to understand not only the “input-output-outcome” relationship, but also what citizens truly value and how they expect the government to perform. This presentation discusses the results of a series of research that looks at how citizens perceive government performance and how government officials could engage them more effectively in budget prioritization and performance management.